Customer Support

We're not just the leader in ammunition technology—we also lead in customer service. Let the experts at Federal address any questions or concerns you might have.

Customer Support Resources

Looking for something specific? Check out the Customer Support Resources below to get what you need—fast.

Custom Shop Questions

Ammunition as personal as Federal Custom Shop deserves customer service to match. Contact our ammunition experts for fast answers to any questions.

Send us your questions.

Phone: (800) 648-9624

Hours

7 a.m. — 5 p.m. CST Monday through Friday

Online Customer Service

800-831-8100

For online inquiries, order status and web support. Phone orders not accepted. After posted business hours and on weekends, please leave a voicemail with your information or go to Contact Us to let us know how we can help you.

Product Services Support

800-379-1732

For ammunition questions or to speak with a Federal Product Services team memeber. After posted business hours and on weekends, please leave a voicemail with your information or go to Contact Us to let us know how we can help you.

Mailing Address

Federal Ammunition
900 Bob Ehlen
Anoka, MN 55303

Do Not Sell My Info

Make a request under the California Consumer Privacy Act.
Do Not Sell or Share My Info call 800-285-0689

HOLIDAY CLOSURES

New Year’s Day
Memorial Day
Independence Day
Labor Day
Thanksgiving Day
Day After Thanksgiving
Christmas Eve
Christmas Day
New Year’s Eve

Rebate/Promotions Questions

Rebate status website: https://promotions.thekineticgroup.com